Refund policy

No Returns or Exchanges Due to the custom, hand-painted nature of our Shodo (calligraphy) artworks and print-to-order merchandise, all sales are final. We do not accept returns or exchanges.

Pre-Shipping Approval for Original Artworks To ensure you are completely satisfied with your custom artwork, we will send you a preview photo of the completed piece for your approval prior to shipping.

Damaged or Defective Items If your order arrives damaged during transit, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will be happy to assist you with a replacement or solution.